Policies

This page is a public summary. Operational policies, employment procedures and client-specific instructions may contain additional requirements.

Professional conduct

Personnel are expected to act professionally, follow lawful directions, maintain appropriate presentation and communicate respectfully with clients, members of the public and colleagues.

Safety and risk

Security work is to be approached with appropriate regard to safety, site risks, operational instructions and escalation procedures. Hazards and incidents should be reported through the applicable process.

Privacy and confidentiality

Client, employee and operational information is to be handled appropriately and only accessed, used or disclosed for legitimate business and operational purposes.

Reporting and accountability

Operational reports should be factual, timely and relevant to the service being provided. Site instructions, incident escalation and client reporting requirements should be followed.

Licensing and compliance

Personnel must hold the licences, endorsements and other requirements applicable to the duties they perform. Leviathan Security services are delivered subject to applicable law, licence conditions and contractual requirements.

Questions

For questions about a public policy or a contract-specific requirement, contact admin@leviathangroup.com.au.